Privacy Policy

Cyberlern.com is dedicated to ensuring your privacy is protected and respected. This Privacy Policy outlines how we gather, use, disclose, and protect your information when you access our website,https://cyberlern.com/, or any associated media forms, channels, mobile websites, or mobile applications linked to it (collectively referred to as the “Site”). We encourage you to read this Privacy Policy thoroughly. If you disagree with the terms outlined in this policy, we advise you to refrain from using the Site.

Information We Collect

We collect various types of information about you in several ways. The types of information we may gather through the Site include:

Personal Data

This includes identifiable details such as your name, shipping address, email address, phone number, and demographic data like your age, gender, hometown, and interests. You provide this information voluntarily when you register on the Site or participate in activities such as message boards or online chats.

Derivative Data

This refers to data automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you visited before and after using the Site.

Financial Data

Payment-related details, such as credit card numbers, card types, and expiration dates, may be collected when you make purchases, returns, or inquiries on the Site. We store minimal financial information, if any, as this data is primarily managed by our payment processor, [payment processor]. For specific details, you should review their privacy policy or contact them directly.

Use of Your Information

The accurate information you provide enables us to deliver a smooth, efficient, and personalized experience. Specifically, the information we collect may be used to:

• Set up and manage your account.
• Process your transactions and provide related updates, including purchase confirmations and invoices.
• Deliver customer support and manage your account.
• Address your inquiries, comments, and concerns, offering prompt customer service.
• Send you technical updates, alerts, security notices, and administrative messages.
• Communicate with you regarding products, services, promotions, offers, events, and rewards from Cyberlern.com and others.
• Monitor and analyze trends, usage, and user activities related to our services.
• Customize and enhance your experience by providing relevant content, features, and advertisements that align with your interests.
• Organize and manage contests, promotions, and sweepstakes, including processing entries and delivering rewards.

Disclosure of Your Information

We may share the information we collect about you in specific situations, including:

Legal Requirements or Protection of Rights

If we believe it’s necessary to disclose information to comply with legal processes, address potential policy violations, or protect the safety, rights, and property of others, we may share your data as required by applicable laws, rules, or regulations.

Marketing Communications

With your consent or an opportunity to opt-out, we may share your information with third parties for marketing purposes as permitted by law.

Third-Party Service Providers

We may share your information with external providers who assist us with services like payment processing, data analysis, email delivery, hosting, customer service, and marketing.

Security of Your Information

We implement administrative, technical, and physical safeguards to protect your personal information. While we take reasonable precautions, no security measures are entirely foolproof, and no data transmission method can guarantee complete protection against interception or misuse.

Policy for Children

We do not knowingly collect information from or market our services to children under the age of 13. If we discover that a child under 13 has provided personal information without parental consent, we will delete the data promptly.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, operational updates, or legal requirements. Updates will be posted on the Site, and we encourage you to review the Privacy Policy regularly.

Payment and Refund Policy

We sell only online learning materials. When the customer purchases the course, we will provide to access it. If the customer purchased but didn't obtain access to the course of any technical issue, he or she can contact our support team via cyberlerninfo@gmail.com (any time) or +94716665003 (9:00 am to 4:00 pm on working days). Customers should be informed about the issue within 14 days. We will respond to you within two working days. Course payments must be made using the methods provided on our website. Please note that all sales are final, and refunds are not available unless required by applicable law. If you purchase the wrong course and you have access to it. You need to inform our support team ASAP.

Then, our support team will consider your issue. Refund depends on the course you purchased, time duration observed accessed, inquiry time, and customer activity on the site like things. Our support team will make the final decision about a refund considering our management opinion. A refund will be done by directly contacting the customer. All processing fees will be charged. If you encounter any issues with your purchase or have questions, please get in touch with our support team for assistance

Terms & Conditions

Introduction

Welcome to Cyberlern (https://cyberlern.com/). These Terms of Service outline the rules and conditions for using our website and services. You agree to abide by and accept these terms by accessing or using our platform.

Services Provided

Cyberlern provides online courses in Sinhala and English tailored for seekers of knowledge. These courses aim to deliver valuable knowledge and professional guidance to support you in enhancing your knowledge, skills, and value.

User Accounts

To access our courses, you may need to register an account. You are responsible for keeping your account credentials secure and for any actions taken under your account. By creating an account, you agree to provide truthful, accurate, and complete information.

Payments and Refunds

Payments for courses must be completed using the payment options available on our website. All purchases are final, and refunds are not offered except as required by applicable law. If you encounter issues with your purchase, don't hesitate to get in touch with us at cyberlerninfo@gmail.com.

Intellectual Property

The content available on our website, including course materials, videos, PDFs, text, graphics, logos, and images, belongs to Cyberlern or its content providers and is protected by intellectual property laws. You are not permitted to reproduce, distribute, or create derivative works based on our content without prior written permission.

User Conduct

You agree to use our website and services responsibly and in compliance with applicable laws. Your actions should not violate the rights of others or hinder their ability to use and enjoy the platform. Prohibited activities include, but are not limited to, harassing other users, transmitting inappropriate or offensive material, and disrupting normal interactions on the platform.

Termination

We reserve the right to suspend or terminate your access to our website and services at our discretion and without prior notice if you violate these Terms of Service or engage in actions deemed harmful or inappropriate.

Governing Law

The laws of Sri Lanka govern these Terms of Service and will be interpreted accordingly, without regard to conflict of law principles.

Disclaimers and Limitations of Liability

Our courses and services are provided “as is” and “as available.” We do not make any guarantees, express or implied, regarding the accuracy, reliability, or availability of our offerings. To the maximum extent permitted by law, Cyberlern disclaims all warranties, including implied warranties of merchantability and fitness for a specific purpose. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services.

Changes to Terms of Service

We may update these Terms of Service at any time. Any updates will be published on this page, and your continued use of our website and services after such changes indicates your acceptance of the revised terms.